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*Number of persons per room: maximum of 2 adults and 1 child (age 17 and under) or 3 adults
*Number of persons per room: max of 2 adults and 2 children (age 17 and under) or 3 adults

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Privacy Policy
General Resort Policies


Privacy Policy

At Prince Resorts Hawaii, we understand that privacy on the Internet is important to you. As a user of our Web sites, you may have concerns about how data is collected and used as you view various pages. We are providing this Privacy Statement to help you understand how we collect and use information.

Information Collection

Prince Resorts Hawaii collects data to (1) learn how we can best improve our on-line service to you and (2) provide a means of communication for visitors if they wish to learn more about our services.

Prince Resorts Hawaii collects data in two categories: General Web Activity and Personal Information. It is important for you to know that we do not collect personal information unless you voluntarily provide it to us through our Web-based forms or through e-mail.

General Web Activity

Prince Resorts Hawaii periodically collects general information about how visitors use our Web sites. This information includes number of visits, length of visit sessions, most-used pages and peak-usage periods.

This information:

  • Is collected anonymously, where no personal information is associated with the data
  • Is used internally so our staff can continue to provide you the best on-line service

Personal Information

Personal Information is collected by Prince Resorts Hawaii only when the visitor voluntarily provides it. Examples of personal information include name, address, phone and e-mail. This is done through either a Contact Us form or e-mail.

The information is:

  • Forwarded to appropriate staff member for follow-up which may include calling back visitors
  • Not distributed to any third-party for solicitation without visitors' prior approval

If you have any questions regarding our Privacy Statement, please contact us or call 888-977-4623.

General Resort Policies

It is Prince Resorts' goal to allow all guests enjoy themselves without disruption from others.  In order to optimize your experience at Prince properties in Hawaii we expect all guests to avoid disruption to others.

If it is Prince Resorts' opinion or the opinion of any of our hotel managers, your behavior or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any of our other guests or any third party or damage to property, we reserve the right to terminate your booking arrangements with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave our premises immediately. We will have no further obligations to you and/or your party. As provided by statute, no refunds for lost accommodation or any other service will be made and we will not pay any expenses or costs incurred as a result.

You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party.

Full payment for any such damage or losses must be paid directly to the hotel manager or other party prior to departure from the Prince property. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behavior of other guests or individuals who have no connection with your booking arrangements or with us.




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